Week 4-Discussion

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A brief roleplay can teach us a lot about ourselves—as individuals and as members of a team.  This discussion question has you assume the role of a team member facing a slightly dysfunctional team.  After reading the following story, assume the role of the team member and offer your advice using the concepts learned while taking this course.

Here’s the story:

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You have just landed your dream job as an insurer at Kaiser Permanente’s claims department. As part of your position, you work in a team of four other insurers and have weekly meetings to discuss updates, strategies, and workload. One of the team members, Helen, has been with the company for over a decade and has extensive experience and knowledge. She has also been quite helpful in assisting you during your orientation, so you are grateful for her continuous support and friendship. However, after six months in your job, you have realized that Helen dominates most of the meetings and becomes a bit aggressive when her suggestions are not accepted by other team members. This has started to affect your team’s performance as you haven’t been able to present an effective strategy to your supervisor lately. While you value Helen as a colleague and team member, you are also aware that you need to prevent further damage to the team. Using some of the strategies mentioned in your Week 4’s resources, explain how you would resolve this situation and still maintain a positive relationship with Helen.

So, what’s your advice? 

Provide a posting of your advice using at least 250 words and the concepts learned while taking this course.

 
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