Bank of America Company Research
Field Research visit 2 or more locations of bank of America and describe how the service is providedOnline Research Describe how the bank uses its website to provide customer serviceOnline complaint and testimonials visit complaints website and better business bureau websites to see what costumers are sayingTelephone Research call the bank and describe your telephone experienceWebsite Research visit the website of the bank ,evaluate the website using the following criteria:User-FriendlinessEasy of navigationInformation AvailableContact informationInteractivityAttractivenessReadabilitySummarize your research by discussing your findings describe the pros and cons for each service encounter (in store, telephone, website, online reviews).this section should be at least 1.5 pages.then write a one page recommendation for the company to improve any area where you identified weaknesses.Finally prepare a 15 minutes oral presentation to discuss the followingCompany backgroundYour research and findingsYour evaluationYour recomendations
Save your time - order a paper!
Get your paper written from scratch within the tight deadline. Our service is a reliable solution to all your troubles. Place an order on any task and we will take care of it. You won’t have to worry about the quality and deadlines
Order Paper Now"Looking for a Similar Assignment? Order now and Get 10% Discount! Use Code "Newclient"
