Analyzing and improving claims processing


“Analyzing and improving claims processing”

use 5 secondary sources (3 scholarly sources)

Issue/problem to be address:

1.         Background of issue (usually 2-4 paragraphs) (claims processing using paper claims)

2.         Problem statement clearly describing the issue (usually 2-3 paragraphs)

3.         What you hope to accomplish by conducting this (move towards automation –electronic claims)

2. list topics from textbook that will be used

textbook: Krajewski, L., Malhotra, M., & Ritzman, L. (2019). Operations management: processes and supply chains (12th ed.). Upper Saddle River, NJ: Pearson Prentice Hall. (ISBN: 9780134741062)

3. list resources

4. ethical responsibility: maintaining the integrity of the patient record (2 paragraphs)